Returns Policy

We would advise, and be grateful, that if you are not sure that you will be happy with the product you have chosen, please order only one as a sample before placing a large order. This way, no major inconvenience is caused.

In the unlikely event that you are not completely satisfied with your purchase, it must be returned to us within 14 days of the date you received the order. It must be unused and in its original packaging in order for you to receive a complete refund (excluding delivery charges) or an exchange (new delivery charges will apply if it is not our fault). UHS Direct Ltd. will not refund return postage or be held responsible for goods which are lost or damaged in the post. We would be grateful if you would send us an e-mail, or telephone us, stating your intention and explain your reason for returning the goods. Your Statutory Rights are not affected.

If returning an item, it is recommended that you use a means of posting your parcel which can be traced e.g. Royal Mail Special Delivery. We cannot be held responsible for non-receipt of returns which cannot be traced.

Returns will only be made to the original payment card on receipt of a copy of the original sales receipt.